From Pen & Paper to Streamlined Operations: How Chicago’s WasteBox Saved Time & Reduced Stress with Hauler Software
Case Study
Posted on
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Hauler Team
WasteBox Dumpster Rental Service is a family-owned business with over 25 years of solid waste disposal industry experience. They supply a variety of dumpster sizes to projects of any scope throughout Chicago and its suburbs. WasteBox takes pride in getting the job done right the first time and offering reliable, competitively-priced and attractive dumpster rentals.
For the majority of their time in the dumpster rental business, the WasteBox team relied on traditional pen and paper methods to manage their rental orders and to dispatch their drivers.
While the manual process worked and they hadn't encountered any major problems, they knew there had to be a better way to streamline operations and boost efficiency. They demo’d several software solutions, including the most competitive roll off dispatching software options.
Hauler stood out as the clear and easy choice.
With less than 20 employees, WasteBox needed something user-friendly and efficient, and Hauler fit the bill perfectly. Hauler’s ease of use, simplicity and modern user experience appealed to the office team and the drivers. Everyone loves Hauler, even those who are typically less comfortable with technology.
Fast forward three years and Hauler’s impact on their business has been undeniable. Dispatching orders to their drivers is now a breeze. Eliminating the need for countless text messages between drivers and the office reduced stress levels significantly for everyone, including customers.
Time, a precious commodity in hauling, has been won back, thanks to the streamlined processes made easier by Hauler.
When asked about their favorite feature of Hauler dumpster rental software, WasteBox said they can’t choose just one. From order management to billing to automated customer notifications, every aspect of Hauler has positively impacted their dumpster rental business. The team is grateful they switched from manual paper processes to Hauler.
With Hauler software, WasteBox is not just keeping up with the times but thriving in the competitive landscape of dumpster rental services.
Hauler software is the easiest way to run a dumpster rental business. Discover how its easy and accessible technology will save your business time and increase efficiency in this quick 60-second demo.
